Frequently Asked Questions

Everything you need to know about your RotopaX shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.

What is your return and exchange policy?

We offer a 30-day return policy on all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.

How do I determine my correct size?

Please refer to our detailed Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

Are your materials sustainably sourced?

Yes, RotopaX is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.

Can I track my shipment in real-time?

Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.